Shipping Policy

Shipping Policy

At The Levering, we aim to deliver your orders reliably across Belgium. This Shipping Policy explains how shipping works on our marketplace.

1. Delivery Area

The Levering currently focuses on deliveries within Belgium. Availability may vary by seller and product. If delivery to your address is not possible, you will be informed during checkout or by the seller after ordering.

2. Shipping Methods and Costs

  • Shipping fees are calculated at checkout based on the seller, product, and delivery address.
  • Where offered, a flat-rate shipping option may apply for eligible orders within Belgium.
  • Any free-shipping promotions are shown on the product or checkout page and apply only to qualifying orders.

3. Order Processing

After payment confirmation, sellers prepare and dispatch orders. Processing times depend on the seller and product type. You will receive order status updates by email and in your The Levering account where available.

4. Delivery Times

Estimated delivery times are shown at checkout or on the product page. These are estimates only and are not guaranteed. Delays may occur due to stock, carrier capacity, weather, holidays, or other events outside our control.

5. Tracking

When a seller provides tracking information, it will be shared with you by email or in your order details.

6. Delivery Issues

  • If your order arrives damaged, incomplete, or not at all, contact us within 7 days of the expected delivery date.
  • Please include your order number and, where possible, photos of any damage.
  • We will work with the seller and carrier to resolve the issue in line with our Refund Policy.

7. Incorrect Address

You are responsible for providing a correct delivery address. Additional costs caused by incorrect or incomplete address details may be charged to you.

8. Contact

For shipping questions, contact [email protected] or visit Help & Support.

Last updated: June 2026